Let's continue our journey with the Missouri University of Science and Technology...
The bookstore/i.d. card thing was inconvenient, enough to ruin a day, etc. We'd simply thought that it'd be refreshing to deal with an organization that's not the army, for once, and have things go smoothly...for once. So it was just disappointing (I did get an apology email, by the way).
Since Scott couldn't get the books there, he had to "rent" them on base from the MS&T professor. Whatever. He used his credit card
A week later, we find out the credit card information had been STOLEN.
Actually, we've had the card for 9 years. Never had a problem. So, it could've been something else. Maybe one of those skimmers at a gas station? Sometimes I really hate this world we live in.
Moving on...
Let's go over some of the poor, awful, no good, very bad customer service experiences we've had lately.
(An aside: One complaint I never had about Alaska was the customer service. People there were genuinely nicer than anywhere I've ever been. From cashiers to college professors to co-workers..everyone was smiling and helpful. Perhaps I just expect too much now.)
1. Colton's Steakhouse
This is a chain restaurant throughout the midwest. It's comparable to a Texas Roadhouse (except Texas Roadhouse is tasty). There's one down the street from our house in St. Robert. The first time we went there it was a Sunday afternoon and I didn't feel like cooking. I had a Southwest Chicken Salad. It was okay. Scott had ribs. They were so-so. Whatever. We went home and forgot about it. A few weeks later, a friend offered to take us out for dinner and he hadn't been there yet and wanted to try it. We went on a weeknight and waited over 45 minutes for our food. That doesn't count the wait for drinks. When the waitress brought my iced tea (unsweetened, thank goodness), she spilled it all over my Lucky Brand purse and our friend's leg. I was a waitress so I get that this happens, but she was very nonchalant about it. Like, disturbingly nonchalant. Anyway, 45 minutes later, Scott got some boiled meat placed in front of him. I should've taken a picture but, I assure you, these "steak tips" were not grilled in any way. They were straight up boiled hunks of beefs. I don't remember what our friend had. I had the Southwest Chipotle Chicken Tips and it wasn't the best. The sweet potato fries were okay, but they serve them with vanilla frosting for dipping. I find that odd.
The only time we'd had a worst restaurant experience (in recent memory) was the Chili's in Fairbanks, Alaska. A restaurant has to really screw up for us not to leave a 30-40% tip. But I think we left 15% at Colton's, and that seemed like a lot. Very few people around here go to Colton's more than once or twice. I think they stay in business primarily because all the families of basic training graduates eat there expecting it to be as good as Outback (which we like) and it's really not.
2. The mailman
Our mailman is the worst mailman in the history of mailmen. We consistently get other peoples' mail. Notice I didn't say "constantly". That means it happens all the time. "Consistently" refers to a routine. We know, without a doubt, there will someone else's mail in our box 99.9% of the time. I complained to the post office. I put in a little sign with our names on it. It's neon yellow. He can't miss it. I understand that you may often get mail for the previous residents. But that's not what's happening here. We get mail for other people in our development. People with different names, house numbers...on different streets. What I do not understand is how this is possible.
An example of his handiwork:
My handiwork:
3. Seegers Toyota
Holy cow. I saved the best for last. We had our oil changed at this Toyota dealership in St. Robert, Missouri in June. Usually, Scott does all our vehicle maintenance himself, but we get free oil changes with the new truck, so we figured we'd take advantage of it.
They didn't put the oil cap back on.
They didn't put the oil cap back on.
They didn't put the oil cap back on.
I don't even know what else to say, other than don't everevernevereverever do business with Seeger Toyota of St. Robert, Missouri.
Because they didn't put the oil cap back on.
Holy cow. I saved the best for last. We had our oil changed at this Toyota dealership in St. Robert, Missouri in June. Usually, Scott does all our vehicle maintenance himself, but we get free oil changes with the new truck, so we figured we'd take advantage of it.
They didn't put the oil cap back on.
They didn't put the oil cap back on.
They didn't put the oil cap back on.
I don't even know what else to say, other than don't everevernevereverever do business with Seeger Toyota of St. Robert, Missouri.
Because they didn't put the oil cap back on.
